Technical Support
Troubleshooting
- I can’t download the app to my computer or laptop
- My password is not being accepted
- I am experiencing some technical issues with the Liva app
- I missed my video call appointment due to technical difficulties
- I can’t see/hear my health coach on my video call appointment
- I am unable to book a video consultation with my health coach
App How-to Guides
- How can I add a start weight and height?
- How do I use the Liva app?
- How do I download the Liva app?
- How do I change the language in the Liva App?
- I need to reschedule/cancel my appointment
- How do I join the video consultation with my Health Coach?
- Integrating Liva with Health Connect
- How can I clear cache on my device?
- I'd like to know how to connect the Liva App to my other devices/apps
- How do I set my Liva app to auto-update?
- How can I change my notification settings?
- How can I sync my steps with the Liva app?
- How can I set goals and track them in the Liva app?
- How can I send a video message to my health coach?
- How can I add a profile picture to the Liva app?
- How can I change the measurement units in the Liva app?
- How can I add a photo to my nutrition goals?